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Honeywell
Minneapolis, MN | Full Time
$53k-66k (estimate)
5 Days Ago
Desktop support
Honeywell Minneapolis, MN
$53k-66k (estimate)
Full Time | Durable Manufacturing 5 Days Ago
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Honeywell is Hiring a Desktop support Near Minneapolis, MN

Join a team recognized for leadership, innovation and diversity

The future is what you make it!

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings sustainable and safe and even making it possible to breathe on Mars.

Working at Honeywell is not just about developing cool things. That is why all our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

Join a team that is supporting some of the most innovative business opportunities in Honeywell. As part of the ACST (Advanced Connected Sustainability Technologies) Information Technology team, you will have the opportunity to solve complex computing challenges, work directly with end users, and explore cutting-edge solutions that support engineering, scientific and business needs.

We are hiring proven information technology experts who thrive in fast-paced environments and have a passion for performing at their maximum potential.

Honeywell's ACST team is seeking a Desktop Support for our Golden Valley, MN location.

RESPONSIBILITIES INCLUDE :

  • Deliver responsive and effective service to our customers
  • Be an advocate for our users with different teams across Honeywell
  • Perform troubleshooting and escalate issues to correct team
  • Ensure closure of issues to ensure the highest levels of customer satisfaction
  • Provide contemporary services and make it easy for users to engage with IT
  • Create and maintain development of self-help documents and end user training
  • Assist with IT asset set-up and decommissioning : Installs, moves, adds, changes
  • Maintain equipment stock
  • Support a growing user base across multiple sites around the country
  • Travel as needed

YOU MUST HAVE :

  • U.S. Citizenship and able to obtain and maintain government security clearance
  • High school diploma / GED
  • Minimum 12 months experience providing desktop support

WE VALUE :

  • Associate / Bachelor's degree in an IT-related field including Computer Science or Computer Information Systems
  • CompTIA A certification highly preferred
  • Experience using SharePoint and configuring Microsoft Office Suites
  • Client service experience
  • Understand networking concepts; servers; LANs / WAN
  • Excellent customer focus
  • Ability to use desktop computer hardware and software knowledge to assess, diagnose, and correct problems
  • Effectively demonstrate ability to deliver on complex situations or problems without guidance or supervision

BENEFITS :

We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance.

Benefits provided may differ by role and location.

For benefits information, please visit https : / / benefits.honeywell.com / . Current employees may visit HR Direct.

ACST

LI-Onsite

Additional Information

  • JOB ID : HRD226040
  • Category : Information Technology
  • Location : 1985 Douglas Drive North, Suite Corp ACST,Golden Valley,Minnesota,55422,United States
  • Exempt
  • Must be a US Citizen due to contractual requirements.

Global (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Last updated : 2024-05-09

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$53k-66k (estimate)

POST DATE

05/11/2024

EXPIRATION DATE

08/09/2024

WEBSITE

honeywell.com

HEADQUARTERS

OLATHE, KS

SIZE

>50,000

FOUNDED

1920

CEO

TERRY KARST

REVENUE

$10B - $50B

INDUSTRY

Durable Manufacturing

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The job skills required for Desktop support include Networking, Microsoft Office, Desktop Support, Computer Science, Computer Hardware, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop support positions, which can be used as a reference in future career path planning. As a Desktop support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support. You can explore the career advancement for a Desktop support below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support job description and responsibilities

Desktop support usually works on a break-fix model where support services are rendered as and when needed.

01/31/2022: Norfolk, VA

With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.

03/04/2022: Bangor, ME

They often deal with clients who are having trouble with their systems, which can frustrate customers.

03/20/2022: Houston, TX

Responsibility includes installing and maintaining hardware and computer peripherals.

02/26/2022: Cedar Rapids, IA

Installing and upgrading operating systems and computer software.

03/30/2022: Atlanta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support jobs

Validate & approve VPN access for all remote users.

02/06/2022: Bloomington, IN

Resolve hardware and network connectivity issues timely and accurately.

01/25/2022: Springfield, OH

Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.

03/01/2022: Pittsburgh, PA

Monitor day to day computer performance.

03/05/2022: Bismarck, ND

Understand the customer’s grasp of technology.

02/06/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Desktop Support.

Butler University
Carroll College
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High Point University
Princeton University
Providence College